> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shopjar.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Payouts & payment methods

> Pay affiliates via PayPal, Wise, Tremendous, store credit, coupons, or offline — one by one, in bulk, or on a schedule.

Everything payout-related lives under **Affiliate → Payouts**, with
three sub-tabs: **Payouts**, **Scheduled Payouts**, and **Payment
Methods**.

## Paying an affiliate

The Payouts table lists every affiliate with a payable **Balance**.

* **Pay** — pay one affiliate: enter the amount, add a comment, pick
  the method (**Pay via Paypal / Wise / Tremendous / store credit**,
  **Pay as Coupon**, or **Pay offline** for manual settlements).
* **Bulk Pay** — pay many at once: select members, choose one method,
  review, confirm. Members missing required details (e.g. no PayPal
  email) are listed and skipped safely.
* **View History** — the transaction record per member.

## Payment methods

Configure gateways under **Payment Methods** (each with Live/Sandbox
environment selection where relevant):

| Method       | Setup                                                                                    | Plan    |
| ------------ | ---------------------------------------------------------------------------------------- | ------- |
| PayPal       | Client ID + Client Secret from a PayPal Business account with Payouts API access         | Growth  |
| Wise         | API key, verified in-app, then choose your Wise profile                                  | Growth  |
| Tremendous   | API key + campaign + funding source; pays via ACH, Venmo, PayPal, or 700+ reward options | Growth  |
| Store Credit | Set a minimum payout threshold, optional credit validity in days                         | Starter |
| Coupon       | Commission converts to a discount code for your store                                    | Starter |
| Offline      | You pay outside the app and record it here                                               | Starter |

<Note>
  PayPal requires approval for third-party Payouts API access — the
  configuration screen flags **"Action Required: PayPal API Access"**
  with instructions if your account isn't approved yet.
</Note>

## Scheduled automatic payouts (PayPal)

In the PayPal configuration, enable **Automatic Payout Processing**:
pick the day of the month (1st–30th) and a **minimum payout threshold**
(e.g. only pay affiliates whose balance crossed \$100). Runs appear
under **Scheduled Payouts** with per-member transaction details.

If your PayPal balance can't cover a run, the app pauses with **"Your
auto payout is blocked"** — top up, tick the confirmation, and payouts
resume.

## Self-service conversion

Two settings let affiliates pay themselves from the portal:

* **Let affiliates convert the payout amount as a coupon** (Affiliate →
  Settings) — they turn earnings into a discount code
* Store Credit's **Allow affiliates to convert their balance into store
  credits from the Affiliate portal**

<Tip>
  Coupon and store-credit payouts turn commission liabilities into
  repeat purchases at your own margin — enable them even if you also
  pay cash. Many affiliates prefer instant store value over waiting
  for a transfer.
</Tip>

## Use cases & examples

<AccordionGroup>
  <Accordion title="Hands-off monthly payroll" icon="calendar-check" description="Scheduled PayPal payouts on the 1st, $50 minimum.">
    Configure PayPal, enable Automatic Payout Processing on the 1st
    with a \$50 threshold. Small balances roll over; you never touch a
    payout again.
  </Accordion>

  <Accordion title="Global affiliates without PayPal" icon="globe" description="Tremendous covers 700+ payout options worldwide.">
    Affiliates in markets PayPal serves poorly can receive bank
    transfers, gift cards, and more via Tremendous — one API key, one
    bulk-pay flow.
  </Accordion>

  <Accordion title="Zero-cash ambassador program" icon="store" description="Store credit and coupons only — no payment gateway needed.">
    On Starter, run payouts entirely through store credit and coupon
    conversion. Ambassadors shop; cash stays in the business.
  </Accordion>
</AccordionGroup>

## Troubleshooting

<AccordionGroup>
  <Accordion title="A bulk pay skipped some members">
    The review step lists exactly who and why — usually a missing
    PayPal email. Affiliates add their PayPal address in their
    [portal](/member-portal); you can also nudge them from the
    member profile.
  </Accordion>

  <Accordion title="PayPal payouts fail with a credentials error">
    Re-check the Client ID/Secret and the environment (Live vs
    Sandbox), confirm Payouts API approval, and note the error
    "Paypal does not support this store currency" — currency support
    is a PayPal-side limitation.
  </Accordion>

  <Accordion title="An automatic run shows Failed">
    Open the run under **Scheduled Payouts → View transaction** to see
    per-member statuses — the commonest cause is insufficient PayPal
    balance, which also triggers the auto-payout block banner.
  </Accordion>
</AccordionGroup>

## Need help?

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    Schedule a free call with our team for personal setup assistance.
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    Chat with us directly — we're happy to help with any question.
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    Get [Shopjar Referral & Affiliate Marketing](https://apps.shopify.com/referral-and-affiliates) from the Shopify App Store.
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