> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shopjar.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom sending domain

> Send program emails from your own domain for better deliverability and trust.

By default, program emails come from the standard Shopjar sender.
**Settings → Email Domains** lets you send from your own verified
domain instead — better inbox placement, and every email reinforces
your brand. *(Growth plan)*

<Steps>
  <Step title="Add your domain">
    Under **Email Sending Domain**, enter your domain and click **Add
    Domain**.

    <Warning>
      Use your real domain (e.g. `example.com`) — not your
      `.myshopify.com` admin domain. The app rejects Shopify admin
      domains.
    </Warning>
  </Step>

  <Step title="Add the DNS TXT record">
    The page shows the **DNS Record Type**, **Name**, and **Value** to
    add at your DNS provider (each with a copy button). If your domain
    is managed through Shopify, the banner links to Shopify's DNS
    editing tutorial — or contact support via the Help widget and
    we'll add it for you.
  </Step>

  <Step title="Verify">
    Tick **I've added these records** and click **Verify**.

    <Note>
      DNS changes take time to propagate — if verification fails, wait
      24–48 hours and try again. The record values must match exactly.
    </Note>
  </Step>

  <Step title="Set your sender identity">
    Once verified ("Sending domain verified"), fill in **From email**
    (at your domain), **From name**, **Reply to email**, and **Reply to
    name**, then **Update**.

    <Check>
      All referral and affiliate emails now send from your domain.
    </Check>
  </Step>
</Steps>

<Tip>
  Set **Reply to email** to a monitored inbox. Members reply to reward
  emails more often than you'd expect — a bounced reply is a lost
  conversation with your most engaged customers.
</Tip>

## Need help?

<CardGroup cols={3}>
  <Card title="Book a call" icon="calendar-days" href="https://cal.com/yukoteam/shopjar">
    Schedule a free call with our team for personal setup assistance.
  </Card>

  <Card title="Contact support" icon="comments" href="#crisp-chat">
    Chat with us directly — we're happy to help with any question.
  </Card>

  <Card title="Install Shopjar" icon="download" href="https://apps.shopify.com/referral-and-affiliates">
    Get [Shopjar Referral & Affiliate Marketing](https://apps.shopify.com/referral-and-affiliates) from the Shopify App Store.
  </Card>
</CardGroup>