Referrals and Affiliates app for Shopify - Knowledgebase
Back to ShopjarInstall the app
  • Getting Started with Shopjar
    • Install Shopjar
    • Enable Extension in Theme
  • Referral Program
    • Creating a Referral Program
    • Edit/Update Program
    • CONFIGURE A REFERRAL PROGRAM
      • Customize Rewards
    • BRANDING AND POPUPS
      • Reward Claim Pop-up
      • Referral Landing Page
      • Thank you page widget with extension.
      • Referral Widget
    • EMAIL AUTOMATION FOR REFERRAL
      • Email Customization
    • TRACKING REFERRALS
      • Sales
      • Referrer Rewards
      • Friend Rewards
      • Referral Invites
      • Discount Report
    • SETTINGS
      • Social Shareable option
      • Available Shortcodes
      • Reward Approval
      • Who can become a member of the Referral Program
      • Referral link destination
  • AFFILIATE PROGRAM
    • Creating an Affiliate Program
    • Edit/Update Affiliate Program
    • CONFIGURE AN AFFILIATE PROGRAM
      • Customise Commission
    • AFFILIATE SIGN-UP FORM
    • EMAIL AUTOMATION FOR AFFILIATE PROGRAM
      • Email Customization
    • TRACKING AFFILIATES
      • Sales
      • Commission Earnings
      • Payout to Affiliates
      • Payment Methods
    • SETTINGS
      • Social Share Options
      • Available Shortcodes
      • Reward Approval
      • Converting Affiliate Commission to Coupons
      • Embedded Pages
      • Revoke Commission
      • Affiliate link destination
    • REFERRAL & AFFILIATE SETTINGS
      • Manage Programs
      • Translations
      • Referrer / Affiliate Dashboard
      • Cookie Validity
      • Allow Guest Login via Email OTP
      • Calculate Reward or Commission from
  • INTEGRATION
    • Klaviyo Integration
  • FAQ
    • How the Shopjar referral program works:
    • How to add a logo to the email template
    • How to change the color of the SVG Element in MY account Page
    • How do I change the name of the referral landing page in my store?
    • How to import customers in the member's section
    • How the Affiliate Program in Shopjar works
    • How to bind the coupon code to the affiliate in the member's section
    • How to connect the Customized coupon code to the affiliate?
    • How to Change the "From" Email Address in Shopjar
    • Can customers use multiple coupon codes in a single purchase?
    • How to delete members in my Shopjar app
    • How to Approve Store Access for Shopjar
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  1. FAQ

How the Shopjar referral program works:

Introduction to Shopjar Referral Program

Our referral program runs when an existing customer/referrer logs into the referral landing page using their email. They will receive a referral link to share with their friends and family. Additionally, they can send email invitations to the referee or new customer. The new customer/referee will use the link to be redirected to our referral program reward claim popup. Here, they will enter their email address to claim the coupon code and make a purchase. If the new customer successfully orders, the existing customer will receive a reward coupon code for their next order. This will be sent via email or available on their referral dashboard.

Please note that our Shopjar referral program operates with coupon codes. The referral landing page and reward claim popup are mandatory options to accurately track the referrer or existing customer.

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Last updated 9 months ago

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