How to Change the "From" Email Address in Shopjar
Update the "From" email address in Referral Candy to ensure branded and professional communication with your customers.
Steps to Set Up a Sending Domain in ShopJar
Access Email Settings
Log in to your Shopify dashboard > Apps > Referral Program: Shopjar > Navigate to Settings > Email Domains
Add Your Sending Domain
Enter your domain (e.g.,send.example.com
).
Do not use the same sending domain that you use on other platforms.
Update DNS Records
ShopJar will provide a TXT record.
Add this TXT record to your domain’s DNS settings via your domain provider (e.g., GoDaddy, Cloudflare).
Verify DNS Changes
Return to ShopJar and click Check DNS Settings.
It may take a few hours for DNS changes to propagate.
Need assistance with verification? Schedule a call with our support team or contact us at support@shopjar.freshdesk.com.
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