# Claim Reward \&Checkout with the same email address

When a referral reward is claimed using an email address that is **enabled**, the reward will be **linked exclusively to that specific email address**. This means the discount or reward cannot be transferred or used by anyone else.

At checkout, the system will validate the customer’s email. The reward will only be applied if the checkout email matches the email address that was originally used to claim the reward in the pop-up.

This approach ensures:

* **Fair use** — only the intended recipient can redeem the reward.
* **Fraud prevention** — rewards cannot be misused or shared with unauthorized customers.

<figure><img src="/files/DvsMRkRQZFuAnoTytuso" alt=""><figcaption></figcaption></figure>

{% hint style="success" %}
Need help in setting up the Referral program?\
Contact us at: **<contact@afflr.on.crisp.email>**\
Or, schedule a call with us at [**https://zcal.co/t/shopjar/30min**](https://zcal.co/t/shopjar/30min)
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.shopjar.co/referral-program/settings/claim-reward-and-checkout-with-the-same-email-address.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
