> ## Documentation Index
> Fetch the complete documentation index at: https://docs.shopjar.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Referral analytics

> Revenue, rewards, invites, and discount reports — with CSV export.

**Referral → Sales & Analytics** shows the program's performance:
metric cards for **Revenue**, **Referrer Rewards**, **Friend Rewards**,
and **Members**, a referral revenue chart, and a time filter (Today,
Yesterday, Last Week, Last Month, Last 3 Months, All Time).

## Reports

| Report           | What it shows                                                                                                                                                |
| ---------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Sales            | Every referral-attributed order — date, referrer, customer, order ID, amount, coupon, and the reward rule that fired                                         |
| Referrer Rewards | Each referrer reward with status (Approved / Pending / Cancelled / Claimed / Fraud) — approve, cancel, or mark fraud in bulk here when using manual approval |
| Friend Rewards   | Coupons issued to referred friends                                                                                                                           |
| Referral Invites | Invite history with status (Invited → Successful)                                                                                                            |
| Discounts        | Every referral coupon with its status (Active / Claimed / Cancelled) and expiry                                                                              |

Every report has an **Export** button that downloads a CSV — useful for
finance reconciliation or deeper analysis in a spreadsheet.

<Tip>
  The ratio to watch: **Friend Rewards claimed vs Sales completed**.
  Many claims but few sales means friends grab the coupon but don't
  buy — try a stronger friend offer or a lower minimum purchase.
</Tip>

## Need help?

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    Schedule a free call with our team for personal setup assistance.
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    Chat with us directly — we're happy to help with any question.
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  <Card title="Install Shopjar" icon="download" href="https://apps.shopify.com/referral-and-affiliates">
    Get [Shopjar Referral & Affiliate Marketing](https://apps.shopify.com/referral-and-affiliates) from the Shopify App Store.
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