Skip to main content
Everything payout-related lives under Affiliate → Payouts, with three sub-tabs: Payouts, Scheduled Payouts, and Payment Methods.

Paying an affiliate

The Payouts table lists every affiliate with a payable Balance.
  • Pay — pay one affiliate: enter the amount, add a comment, pick the method (Pay via Paypal / Wise / Tremendous / store credit, Pay as Coupon, or Pay offline for manual settlements).
  • Bulk Pay — pay many at once: select members, choose one method, review, confirm. Members missing required details (e.g. no PayPal email) are listed and skipped safely.
  • View History — the transaction record per member.

Payment methods

Configure gateways under Payment Methods (each with Live/Sandbox environment selection where relevant):
PayPal requires approval for third-party Payouts API access — the configuration screen flags “Action Required: PayPal API Access” with instructions if your account isn’t approved yet.

Scheduled automatic payouts (PayPal)

In the PayPal configuration, enable Automatic Payout Processing: pick the day of the month (1st–30th) and a minimum payout threshold (e.g. only pay affiliates whose balance crossed $100). Runs appear under Scheduled Payouts with per-member transaction details. If your PayPal balance can’t cover a run, the app pauses with “Your auto payout is blocked” — top up, tick the confirmation, and payouts resume.

Self-service conversion

Two settings let affiliates pay themselves from the portal:
  • Let affiliates convert the payout amount as a coupon (Affiliate → Settings) — they turn earnings into a discount code
  • Store Credit’s Allow affiliates to convert their balance into store credits from the Affiliate portal
Coupon and store-credit payouts turn commission liabilities into repeat purchases at your own margin — enable them even if you also pay cash. Many affiliates prefer instant store value over waiting for a transfer.

Use cases & examples

Configure PayPal, enable Automatic Payout Processing on the 1st with a $50 threshold. Small balances roll over; you never touch a payout again.
Affiliates in markets PayPal serves poorly can receive bank transfers, gift cards, and more via Tremendous — one API key, one bulk-pay flow.
On Starter, run payouts entirely through store credit and coupon conversion. Ambassadors shop; cash stays in the business.

Troubleshooting

The review step lists exactly who and why — usually a missing PayPal email. Affiliates add their PayPal address in their portal; you can also nudge them from the member profile.
Re-check the Client ID/Secret and the environment (Live vs Sandbox), confirm Payouts API approval, and note the error “Paypal does not support this store currency” — currency support is a PayPal-side limitation.
Open the run under Scheduled Payouts → View transaction to see per-member statuses — the commonest cause is insufficient PayPal balance, which also triggers the auto-payout block banner.

Need help?

Book a call

Schedule a free call with our team for personal setup assistance.

Contact support

Chat with us directly — we’re happy to help with any question.

Install Shopjar

Get Shopjar Referral & Affiliate Marketing from the Shopify App Store.