Features that need a higher plan show a lock icon with an upgrade link
right where they live (e.g. “Included in Starter”) — so you always know
what an upgrade unlocks.
Commonly asked gates:
- Affiliate program — Starter
- Branded referral links & link destination — Starter
- PayPal / Wise / Tremendous payouts, scheduled payouts — Growth
- Klaviyo, Shopify Flow, custom sending domain — Growth
- IP fraud protection & referral OTP — Growth
Discount codes
Have a partner discount code? Enter it under Apply Discount Code on the Billing page — applied codes show as a percentage off all charges. You can also book a call for a special discount via the banner.Downgrading & cancelling
- Revert to free — if you have active rewards that need a paid plan (referrer rewards, rules with conditions, free-shipping or free-product rewards), the app lists exactly which rules to update or remove before reverting.
- Cancelling — uninstalling the app ends billing.
Need help?
Book a call
Schedule a free call with our team for personal setup assistance.
Contact support
Chat with us directly — we’re happy to help with any question.
Install Shopjar
Get Shopjar Referral & Affiliate Marketing from the Shopify App Store.