# CONFIGURE A REFERRAL PROGRAM

**Define your goals and objectives**:

* **Goal Setting**: Determine what you aim to achieve with your referral program.
* **Key Metrics**: Identify the metrics you will use to measure the success of your program

**Choose the Referral Incentives**:

* **For Referrers**: Decide on the rewards you will offer to customers who refer others.
* **For New Customers**: Offer incentives for new customers who join or make a purchase through a referral.

**Set Up Tracking and Analytics**:

* **Tracking System**: Monitor referrals and ensure accurate attribution of new customers to the correct referrers.
* **Analytics Dashboard**: Use an analytics dashboard to track key metrics

**Promote Your Referral Program**:

* **Marketing Campaigns**: Launch marketing campaigns to inform your customers about the referral program. 
* **Customer Engagement**: Regularly remind and encourage your customers to participate in the referral program through engaging and informative content

**Monitor and Optimize**:

* **Performance Review**: Continuously monitor the performance of your referral program.
* **Adjustments**: Make necessary adjustments to the program, such as tweaking incentives, refining the eligibility criteria, or optimizing the user journey to improve engagement and overall effectiveness.