Learn the available email notifications for referral in ReferralGo app and how to customise it.
There are 4 email template available in ReferralGo app for Referral. The emails are:
- Notify after an referral sale (sent after a successful referral driven sale) -> will be sent to store Administrators, once a new customer/ Friend completes his first purchase using the referral URL and code.
- Invitation Email (sent when advocates invite their friends) -> will be sent to Friends when advocates invite their friends
- Email when a friend claims a reward -> will be sent to friend while friend claims a referral reward.
- Email when advocate earns a reward for successful referral -> will be sent once an advocate earns a reward, after friend completes his first purchase.
For example, here is a screenshot of Invitation Email:
Likewise, this email content might vary based on the action customer's performing/ based on email template.
How to customise the above emails ?
Step 1: Go to ReferralGo app -> Programs
Step 2: scroll down to Emails section -> click on "Edit"
Step 3: Then, we can customise the info's in template.
The info that are customisable are:
- Subject of the email
Using the show more option, you can change image in templates and use available shortcodes per template and customise each section separately and save it.
How to enable/ disable the emails ?
Using this toggle, we can enable/ disable each template and save the changes.