Email Notifications
Learn the available email notifications for referral in ReferralGo app and how to customise it.
There are 4 email template available in ReferralGo app for Referral. The emails are:
- Notify after an referral sale (sent after a successful referral driven sale) -> will be sent to store Administrators, once a new customer/ Friend completes his first purchase using the referral URL and code.
- Invitation Email (sent when advocates invite their friends) -> will be sent to Friends when advocates invite their friends
- Email when a friend claims a reward -> will be sent to friend while friend claims a referral reward.
- Email when advocate earns a reward for successful referral -> will be sent once an advocate earns a reward, after friend completes his first purchase.
For example, here is a screenshot of Invitation Email:
Likewise, this email content might vary based on the action customer's performing/ based on email template.
How to customise the above emails ?
Step 1: Go to ReferralGo app -> Programs
Step 2: scroll down to Emails section -> click on "Edit"
Step 3: Then, we can customise the info's in template.
The info that are customisable are:
- Image
- Subject of the email
- Title
- Message
- Button
- Footer
Using the show more option, you can change image in templates and use available shortcodes per template and customise each section separately and save it.
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How to enable/ disable the emails ?
Using this toggle, we can enable/ disable each template and save the changes.
